Why is it that I work in organisation after organisation where it is evident that what passes for coaching has no impact on employee engagement, work motivation or performance
Read more...Blog Archives
How to Get the Change in Behaviour You Need
February 9th, 2010
In order to get the change in behaviour you need from your team members (or child, spouse, partner or friend) you need to guide their thinking.
The key tool you have to guiding their thinking are the words you choose to use, the questions you choose to ask and the conversations you choose to have. Today we’re going to focus on the questions that you choose to ask
Read more...How to Kick Butt by Asking Questions
January 29th, 2010
Last week we checked out why you would ask questions to kick butt. This week we’ll examine how you might go about this
Read more...Is Your Coaching Approach Failing both You and Your People?
December 14th, 2009
Why is coaching so important? Well, the Sales Executive Council’s research has revealed a strong, positive correlation between coaching effectiveness and (a) the performance of average (or core) performers (as much as 17% improvement), (b) high-performer retention, and (c) high and average performers’ willingness to work harder. Pretty impressive stuff!
Read more...Why Your Coaching May not be Working
December 7th, 2009
It seems like everyone is talking about coaching in business these days, and perhaps with good reason. In their 2005 Strategic Research Findings, the Sales Executive Council identified that teams not receiving coaching under perform by a significant margin. On the other hand, teams that report receiving more than three hours of coaching per month exceed their goals by 7% on average
Read more...5 Steps to Better Leadership
November 29th, 2009
Like the old saying goes, practice makes perfect. Get your basic leadership skills right and then practice, practice, practice
Read more...How does leadership apply to frontline managers?
November 10th, 2009
When leadership concepts are applied specifically to frontline managers’ positions it is important to focus on and develop specific skills in conjunction with role’s traditional responsibilities.
Read more...Learning to Give Effective Feedback
October 27th, 2009
There is a distinct art in giving praise or feedback. As a people manager, if you can master this concept you open the door to develop engaged and motivated employees.
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